Help Us Respond to COVID-19 image

Help Us Respond to COVID-19

As the COVID-19 pandemic continues, we are committed to serving communities and individuals facing crisis in North Lake Tahoe/Truckee. You can help make sure we can be there for our neighbors in need during this time of uncertainty.

$194,490 raised

$500,000 goal

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Update on Sierra Community House’s response to COVID-19

(Updated March 21, 2020)

We are already seeing the impact on our community with school and ski resort closures, job loss and limited access to basic needs. The ramifications of these disruptions to our lives will have far reaching effects. At Sierra Community House we are concerned about getting food to those who face food insecurity. We are concerned about people’s mental health as they face isolation amid increased stress to meet their basic needs. We are concerned about people who may now find it harder to leave an abusive relationship. We are concerned for all of our community members who have lost or experienced a substantial decrease to their income and are worried about paying their rent.

We are committed to doing the best we can to serve our community during this precarious time. But as the demand for our services increase our resources will be stretched further. We don't know what the future will hold but we do know that our community will need our services. Below you will find updates to our services:

Hunger Relief
We have canceled our normal on-site distributions. We will now deliver pre-packaged, non-perishable (canned and dried goods) boxes of food to all who sign up. To sign up for food delivery please leave a message at: 775-545-4083 or send an email to

Crisis Intervention and Family Support
Sierra Community House will provide services by phone and electronic communications. Our offices will be closed through Friday, March 20. If you know the direct line of the person you are trying to reach, please call them directly. Otherwise, please call our helpline (800-736-1060) to access Sierra Community House services by phone.

For suicide prevention and support, please call our 24-hour Crisis Line at 800-736-1060 or the National Suicide Hotline at 1-800-237-8255. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at

All of our groups, classes and workshops are suspended until further notice. This includes Family Room.

Legal and Mediation
Legal and mediation support is available by appointment via phone and electronic communications.

Please check our website and social media for updates.

There is a lot fear and anxiety around the unknown. Images of empty grocery stores and road closures abound. But what I am most struck by is the compassion, generosity and resiliency I have seen over the past few days. Social media has dozens of posts of people wanting to help their neighbors and those most impacted and I have received many messages from people asking how they can help. And this is what we need: love, patience, empathy and compassion, all of which can be practiced and embodied while engaging in social distancing. If we can work with crisis, while not being in crisis, we will be stronger. We must support one another in practicing self/family/community care in order to tap into our most resilient selves.

With love,

Paul Bancroft

Executive Director

Your generous gift will provide support and relief to those persons impacted by the ongoing health emergency. In the unlikely event donations exceed expenses for this specific situation, contributions will be used for Sierra Community House's entire mission. We use your gifts where they can do the most good by pooling them with gifts of others to help connect and empower our North Lake Tahoe/Truckee community through family strengthening, crisis intervention, hunger relief and legal services.